Scorebuddy

Scorebuddy offers a solution to these problem with easy to use staff scoring software. Our software allows you to monitor calls and score the interaction between your employees and your customer on the other line. Scorebuddy gives managers the time to access and evaluate staff through our staff monitoring software. Data is kept within a database that is easily accessible by management. This data can then be shared amongst other managers and team members. The software is user friendly and the Scorebuddy team will always be at hand to help guide you through the process. Some of the benefits of Scorebuddy are: That your call centre will become more efficient Your customers will be happier with the improved performance of your staff You gain a better insight into your customers. This means that you can provide a better service to your customers Staff training becomes easier as you can see areas that need to be improved What is the next step to signing up to Scorebuddy? if you are a call centre and would like to try Scorebuddy, it is easy to sign up! We have a free trial that requires no credit card details and only a small amount of information about you and your company. Please see our options below.