Shaw Commercials

Shaw Commercials - Driving innovation in Truck Service & Sales ……… where the customer is always King! Mick Shaw proprietor of Shaw Commercials in Castlebar, County Mayo, has over the past 15 years built his business into one of the premier commercial vehicle sales, hire and repair centres in Ireland. Mick is one of the most down-to-earth people you could meet, putting his success over the past 15 years down to nothing more than 'common sense and hard work'. When you look a little closer however, you discover that Shaw Commercials success is based on the customer friendly model of doing business. From humble beginnings, in a rented hayshed at the age of 21, Mick evolved with the business, now located in a 12,000 sq foot 3-storey complex in Breaffy Business Park, Castlebar. Mick has expanded the enterprise on a gradual basis, now employing a team of 25 mechanics, technicians and administration staff. Shaw Commercials is the first port of call for many of the leading, truck, van and bus operators in the West of Ireland. In recent years, Shaw Commercials has been awarded the Renault Truck Approved Dealership for the West of Ireland giving their customers access to the award-winning range of Renault HGVs and LGVs. Some of the biggest names in Irish haulage and fleet operators now carry the name of Shaw Commercials having availed of the many services offered by Shaws Commercials. As mentioned in the introduction, Mick Shaw attributes the rapid success of his company to common sense, hard work and excellent customer service, underpinned by quality and reliability. One of the most important elements of our customer service model is to listen carefully to our clients. According to Mick; "There is only one way to ensure that you give a top quality and reliable service - and that is by interviewing each client - just like a doctor talks to his patient - in order to diagnose and identify the vehicle problem. This makes things more efficient and a lot easier to solve and repair a problem. Most importantly of all for the client it means less downtime leading to lower costs." "The customer is the one who pays - so in my book the customer is always King," added Mick.