SlashRTC

With our systems in place, organisations can avail of no CAPEX costs, all the contact Center features and unlimited scalability with full compliance of industry based security norms. We reduce the effort for the customer and the organisation by bringing them closer to each other via our proprietary well-crafted Artificial Intelligence embedded within our contact Center solutions and this helps automate and make convenient a lot of processes for organisations. Organisations can now be available to customers 24/7 with even faster resolution times and never have to lose out on the opportunity of a genuine or potential customer. To be in trend with the rise in digital communication channels, our system also comes with OMNI CHANNEL capabilities. This enables clients to use features such as web chat, video chat, video conferencing capabilities, social media messengers, WhatsApp and much more all under a single user interface window. Through our experience we have seen that customers may use any platform that comes their way to get in touch with an organisation. Organisations may take a long resolution time gathering information on multiple digital channels and then respond to the customer. Using SlashRTC's OMNI-CHANNEL platform, organisations can have their agents promptly respond to all their customers all on a single platform. With such innovations already functional and used by all our clients, we are proud to be one of the fastest growing contact Center solutions & cloud contact Center providers in India. Read More