Spencer Solutions and Consultancy

Spencer Solutions & Consultancy, Inc. (Spencer) was established September 2014 with its corporate headquarters located in San Fernando, La Union, Philippines. Spencer provides back office support for global businesses by fusing customer attentiveness with creativity and innovation. Spencer's goal is to exceed client expectations by offering outstanding service, increased flexibility and timely solutions to all issues and concerns. In the Philippines where the business process industry has grown exponentially to the point of saturation, Spencer presents a more integrated view. In order to strengthen our position in the marketplace and to standout from our competitors, we have set standards that are client centric. Our main goal is to be partners with our clients in their business needs and to be excellent in what we do. We have streamlined processes that guide our workforce in order to achieve our goals. This is our approach to client service which we call our "Client Service Principles. At Spencer, we take into consideration the diversity in culture and work habits, strengthening that with our vision, and fueling such with hard work and determination. The result is a balance and synergy of creativity, an engagement with both our clients and employees, and to achieve excellence in service delivery.