Surplex

Surplex (www.surplex.com) is a European market leader for online industrial auctions of wood- and metalworking second-hand machines. The business model of the middle-sized company is digital since its foundation almost 20 years ago. Founded as a start-up company in the dotcom era in 1999, the managers Ulrich Stalter and Michael Werker set a new strategic orientation for Surplex in 2009. They focused the auction business on their special fields wood- and metalworking second-hand machines and expanded the customer service. In concrete terms, customer service means: Surplex provides the goods mostly free loaded on truck. Thus, the company takes charge of the dismantling and the processing, including all freight and customs documents for the client. The customer only needs to organize the transport of the goods, which is not an offer that cannot be taken for granted in other industrial auction houses. Sellers benefit from the market knowledge of Surplex when evaluating their machinery.