TeleMedik

TeleMedik is a company that offers health counseling by phone to different health insurers. TeleMedik provides its customers a phone line health counseling available 24 hours, 7 days a week. Graduate nurses attend to the call and answer questions, guiding them on what to do in case of symptoms, diseases or treatments. TeleMedik began operations in 1997, being the first company in Puerto Rico to provide health counseling by telephone. It is also the only company with a schedule for symptom management designed and developed specifically for the market in Puerto Rico, allowing it to respond more effectively to the needs of Puerto Ricans and can be used in other Spanish-speaking countries. TeleMedik is always attentive to the needs of its customers and the market it serves. In addition to the service of clinical counseling by phone, we have added other programs and services such as pre-certification for visits to the emergency room, support centers customer service some companies medical plans, coordination of psychological services through a special network, nutritional counseling, telephone follow-up of patients with multiple visits to emergency rooms and pharmacies case management, among others.