TFONIA

Founded in 2002, TFonia has been in the telephony and mobile communications business for over a decade as an Interactive Voice Response (IVR) services provider. The company grew significantly as mobile services and technologies advanced, focusing on the provision of SMS and IP telephony services. Back then, premium communication was only possible using disparate software mechanisms and apps such as carrier-billed SMS Chat using Short Codes, voice IVR on Premium Rate Numbers or desktop based communications. By 2009, recognizing that Smartphone use was becoming mainstream, we started to design and experiment with tools that would make optimal use of smartphone functionality and user behavior. Our goal was to provide users with a more exciting and personal experience than anything that was available, combining a wider array of communication channels, delivered via a single platform based on a premium service model.