Tivoli Audio

At Tivoli we make great products, but anyone can experience a change of heart. If you order from our website and aren't happy for whatever reason, you can return or exchange it. No questions asked! We'll even arrange a free pick-up, and in the case of an exchange, send your replacement out for free too. For returns, we'll refund your payment to the credit card you used to make the purchase. For exchanges, if the replacement costs more, we'll charge you the difference. If it costs less, we'll refund you the difference. This offer is valid for 14 days from when your order is delivered, and you'll need to make sure the item is returned in new, saleable condition with all original packaging. Note that our authorised resellers have their own policies which you should familiarise yourself with if making a purchase through them.