Twin Peaks Research
Twin Peaks Research (TPR) provides technology companies with the onboarding services they need to ensure that their customers can quickly move from their initial purchase decision to a level of proficiency that produces success and ongoing engagement with complex products in the shortest amount of time possible. These services, which TPR provides on an outsourced basis, include "Getting Started" programs, Level 1 technical support, remote learning options, instructional videos and video libraries, ongoing analytics, oneonone advisory services like mentoring programs, and Proof of Concept (POC) development, among others.
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