United Facilities Management

This is crucial to our customer satisfaction philosophy of instilling confidence in our customer and continually improve Quality, Productivity, Environmental, Health and Safety performance. UFM commitment to quality, health and safety is paramount to our operation. The delivery of our services follows a stringent adherence to policies and procedures compliant with international standards. Quality measures, environmental, health and safety principles are implemented in our management systems and operational procedures to ensure quality performance and compliance with security, health and safety local legislations. UFM extends its commitment to quality to include the provision of safe working environment for staff and contractors, the preservation of life safety systems in facilities and the availability of appropriate safety insurances. UFM demonstrates such a commitment through the continual improvement in the implementation of ISO 9001: 2008, ISO 14001:2004 and BS OHSAS 18001: 2007 standards and requirements. UFM processes and procedures are reviewed regularly to improve and sustain quality delivery of facilities management services: Highest priority assignment to safety, security, accident prevention and fire protection Emergency response planning and preparedness Constant improvement of operational procedures, maintenance and safety guidelines Continuous assessment of risk with proactive engagement to address weaknesses in facilities CALL CENTER