UK Asset Resolution

UKAR was established on 1 October 2010 to facilitate the orderly management of the closed mortgage books of both B&B and NRAM, to maximise value for taxpayers. The Executive team of UKAR manages both organisations focusing on this common objective, while ensuring that both companies continue to treat customers fairly, deliver consistently high levels of service and support those customers facing financial difficulty. UKAR has 771,000 customers (B&B 231,000, NRAM 540,000). This makes UKAR one of the UK's largest mortgage providers - in terms of share of outstanding mortgage stock. UKAR employs some 2,400 people in sites at Crossflatts, West Yorkshire, Doxford, near Sunderland and Gosforth in Newcastle upon Tyne.