Virtual Web Outsourcing

Virtual Web Outsourcing provides superior services in data entry, online content writing, link building, graphics design, website administration, website development, and virtual assistance. 2. How will I be guaranteed of client confidentiality and data security? You are given full privacy as a client and the information you provide as well as the resulting data you obtain from your contracted projects are subject to the non-disclosure agreement you have with the company. 3. Is your staff competent to handle different types of projects? You gain access to a team of talented and well-trained professionals with different functions and who are the best in their respective fields. 4. Does your company have the technological capabilities to carry out my business processes? High speed internet connection and regularly updated computer workstations with access to the latest softwares and hardwares ascertain that your business processes are completed effectively. 5. What service level contract agreement does your company provide? Contracting our services mean that both parties sign and agree to a services contract which gives a detailed outline of the duties and responsibilities of each party including, but not limited to, the products, pricing, complaint handling procedures, and delivery schedule of the project. Depending on your needs, a short term or long term corporate relationship is established that will help you fulfill your business goals. The company offers a minimum of one month contract, renewable every month. 6. Once I contract your services, how will I be able to keep track of the progress of the project? A daily accomplishment report from the agent(s) working on your project will be sent at the end of each work day. This will update you of their accomplishments as well as notify you of any problems in their tasks. 7. What is your payment process? We will supply you with the necessary invoice details and other pertinent information so that you can forward your payment through Paypal, the company's preferred method of disbursement. Payment is prepaid and should be made prior to the start of the services of the agent(s). 8. Will there be open communication between myself and your agent(s) during my contract of the company's services? You will have first hand contact with the agent(s) working on your project through email. You can also communicate through voice instant messengers (Skype, Yahoo Messenger, Google Talk, etc) during working hours, which are flexible and based on your preference. 9. What happens in cases of my staff being absent from work? We instill professionalism with all our employees and request them to refrain from being absent. However, if the staff assigned to you is absent due to sickness or similar reasons, you will have to personally work out with him/her how to make up for his/her absence. You may require make-up days for your staff and/or extended work hours until the absence is made up. 10. What happens if I become dissatisfied with the company's services? May this be involving the outcome of the project or the ability of the agent(s) working on your projects; we will be addressing your concern objectively. With regards to possible discontentment with the outcome of a project, it is to both parties' best interest that any disagreements be prevented through a comprehensible problem escalation system. Relating to personnel dissatisfaction, we can deal with this by either modifying the process or supplying you with a fitting alternative. If it is found that the problem is undoubtedly the fault of our staff we will be ready to provide a refund, which is the prorated equivalent of the daily rate of the staff. 11. What is the procedure for initiating a project? The first step is to fill out the contact form here at our website and to include other important details. Our support department will get back to you within 24 hours for confirmation, and from that point onwards, we will be in constant communication in order to take the promising relationship to the next step. 12. I have more questions, how do I contact you? If you have further questions not addressed here, you are more than welcome to get in touch with us by filling out the contact form here at our website.