Voiceoc

Our Voice AI Modules are essentially next generation AI systems designed to understand &a; interpret human voice in almost any language and variant. Our AI coupled with the Sentiment Analysis module is the smartest way to evaluate customer feedback and instantaneously convert dissatisfied customers into satisfied customers. Feeling Bored? Youve got a friend - Voiceoc HIS! You can chat with Voiceoc HIS just the way you interact with Siri, Google Home Mini, Alexa etc. Our AI ensures that the customer gets what he wants. Our AI modules are industry specific and smart enough to understand all kinds of inputs - numbers / text / typo errors / spelling mistakes / short forms etc. WhatsApp has an open rate of 98% making it a better channel than SMS/Email to send notifications to customers. Voiceoc HIS comes with a Consent Management System to manage Opt-in &a; Opt-out of all customers at one place making it very convenient for enterprises to adhere to WhatsApp guidelines. Our AI allows multiple users to get mapped against one phone number. This is an excellent way to manage multiple members of the same family. All the incoming customer data is converted into several metrics that can help enterprises to make impactful decisions &a; grow the business. Our AI recognises whether a customer is a new customer or recurring customer and treats him accordingly. This takes personalisation to the next level! Our AI is capable of understanding any language! Maintain queues of multiple agents &a; customers. Automatically map the customer with the most appropriate agent using our own agent mapping algorithm. with your own WhatsApp HIS? Voiceoc HIS plugin can be added to your website &a; landing pages to convert the majority of your website visitors into potential customers. Turn your social media ads into conversational ads. Increase ROI on Facebook &a; similar platform ads by connecting the CTA button with WhatsApp HIS.