Western Cooperative Credit Union

Western Cooperative Credit Union is committed to bringing you the most advanced debit card protection on the market. Due to the increase of nationwide fraudulent transactions and data breach compromises, Western Cooperative Credit Union is always striving to stay ahead of fraud trends to make your MasterCard Debit Card as secure as possible for your peace of mind. This means that our fraud protection is dedicated to mitigating fraudulent transactions by preventing them at the point of purchase. What does this mean for you? This state of the art fraud monitoring protocol recognizes potential fraud risks and notifies the cardholder immediately to confirm the legitimacy of the transaction. How do YOU receive fraud alerts? By text message : if your card has a questionable transaction, our fraud department will decline the transaction and send you a simple (yes or no) text alert. Western Cooperative Credit Union's fraud department will also call or send a letter if you are unable to receive a text message. If you answer: No: Your card will remain blocked and you will have to contact the Western Cooperative Credit Union to have a new debit card ordered. Yes: The block will be removed and you are free to attempt the transaction again. What can you do to make Western Cooperative Credit Union's Fraud Protection work for you to its fullest potential? Make sure your contact information is always up to date with Western Cooperative Credit Union. If you have a mobile number, please consider setting it as your primary phone number on your account so you can be alerted immediately of any potential risks. Notify Western Cooperative Credit Union of any travel plans*. Check your account regularly and notify Western Cooperative Credit Union of any discrepancies immediately.