WorkPal

"WorkPal makes things quick. We have to be fairly reactive and with call-outs it's great, because we can see who the closest engineer is and quickly send them the job. "Sometimes, for whatever reason, our engineers are unable to complete a job and before we had to rely on them phoning it in. Then we highlighted it on a spreadsheet and reallocated it the following week. Now, with WorkPal it is far easier to manage, you immediately see what jobs weren't closed and within 10 seconds we can switch a job over to another engineer in the area. "We're ensuring jobs don't get missed, we're keeping customers happy and we're making sure we don't lose any revenue.