1st Action Services

1st Action Services developed its Quality Assurance Program to ensure that our customers are 100% satisfied with the company's quality of work. We do not invoice the insurance company until the customer has signed a Statement of Satisfaction and Completion AND an Authorization to Pay form. Part of our satisfaction guarantee includes customer completion of our Quality Assurance Form to rate the customer service they received. Our Quality Assurance Forms include: - Statement of Satisfaction and Completion - Authorization to Pay - Quality Assurance Form