AB Bank Rwanda

AB Bank Rwanda is a fully-fledged microfinance bank, which offers a wide range of financial products that serve both retail and corporate clients. AB Bank also offers loan products for Micro, Small and Medium-sized enterprises (MSMEs). The bank has a network of 5 branches in Rwanda; 4 of which are located in key areas of the capital city, Kigali, while the 5th branch is in Musanze, covering the Northern part of the country. The bank also has 15 credit outlets, which are located in Gicumbi, Huye, Kabarondo, Kabarore, Kamonyi, Karongi, Muhanga, Nyagatare, Nyamagabe, Nyamata, Nyanza, Rubavu, Ruhango, Rusizi and Rwamagana. AB Bank Rwanda recently introduced a Chatbot (ABBY) which supplements existing digital channels, becoming the first financial institution in Rwanda to use artificial intelligence to improve customers' experience. AB Bank Rwanda is a subsidiary of the Access Holding network of banks serving 6 countries in Africa, 1 in Central Asia and 1 in South America. The bank's shareholders are AccessHolding, based in Germany, KFW, the German Development Bank, and the International Finance Corporation (IFC) of the World Bank Group.