Accent Solutions

Accent Solutions provides insight and intelligence to help other media and telecommunication businesses succeed. Services include Business Analysis for mergers and acquisitions, proposal writing, outsourcing and vendor selection, and negotiation. Expertise in customer service and call center operations. This includes IVR flow, process and procedure improvements, and quality assurance with a focus on empowering the customer and representative that creates an excellent customer experience. Expertise on telecommunications and cable operations. This includes physical and digital asset management, content creation, distribution and broadcast media. A full consultant service from network creation to distribution including everything from satellite to OTT distribution.