ALANGOO

We support indie artisans/designers who make hand-made jewelry, accessories and clothing by giving them a platform to showcase and sell their work on a global scale. Designers will be provided with an online shop after joining ALANGOO.com where they can share their motivation and backgrounds, also showcase and sell their pieces by managing their ALANGOO account. They can write about their items, price them and sell them globally. We let them reach a larger audience who might not be able to ordinarily discover their work. ALANGOO also seeks to connect independent-minded shoppers who appreciate individuality and innovative designs, with underground artisans who create alternative clothing and accessories. We do this via online marketing and search engine optimization. 2. How does my ALANGOO shop work? We have tried hard to create a simple and user friendly setting for our sellers to easily manage their online shop. Once you join ALANGOO, you will be provided with an online shop where you have all the necessary links after you log-in to your account as a designer/seller. You can list your pieces, upload pictures, write product descriptions and price your pieces. On your product page, you can also see the number of likes and Facebook shares on each listed piece, as well as monitoring how your pieces are rated, who your buyers are and oversee the comments left on each piece by ALANGOO users. You will also be able to monitor your order status, change and edit your information, etc. Sellers will receive a step-by-step guide on how to manage their ALANGOO shop upon submitting our application. 3. What is the first step I need to take to start selling on ALANGOO.com? All designers have to go through an online screening by our curators before they can sell on ALANGOO.com. All designers first need to submit the Designer Application available on our website. What you need in order to complete the application is between two to five images of your pieces. The application is only to determine the style and quality of your designs and to make sure your work fits our standards. Once you are approved, you will be able to sign-in to your designer seller account and start setting up your shop and profile. Please make sure you complete your profile before you start selling such as writing about yourself (background and motivation), describing your shipping fees and return policies, providing us with either a PayPal account information or any other account you'd like us to transfer the funds to. 4. What happens after I receive an order and how do I get paid for it? When a shopper purchases your item(s) we handle the payment from them. Sellers will receive an e-mail from us including all the details associated with the order such the buyer's name, shipping address and the piece(s) that the shopper has bought. You then ship the item(s) and change the order status on your order detail page from "Pending" to "Shipped" to notify the buyer and us. ALANGOO holds the payments for 2 weeks, once the order has been marked as shipped. This is to make sure there are no refunds and cancellations before your payment is cleared. After the 2 week hold period, we deduct the 15% commission of the sale price and transfer the funds to our sellers on the 1st and on the 15th of each month. Sellers can select their preferred method of getting paid in the form of either receiving a check from us (if located in the US), or using their PayPal account. Please note that ALANGOO does not charge commission on the shipping cost. 5. What kind of control do I have over my ALANGOO shop? You have complete control of your shop as far as telling your story, describing your products, uploading the pieces that you would like to sell and pricing them the way you like. However, while ALANGOO is in beta stage, we require our sellers to only list up to 10 products to begin with and maintain only this number of listed items until informed by our Admin. 6. Who handles the shipping? Designers/sellers are in charge of shipping their sold pieces to customers. When you set up your shop on ALANGOO, you can add a shipping cost to your pieces to cover the shipment cost, using the Shipping Profile located on "My Products".