Oxseeker

Oxseeker, Inc. provides training, workshops and coaching to individuals, teams and organizations so that they can consistently deliver a high quality customer experience. Even more, clients will have a process installed for consistent, continuous improvement. The goal is to instill a skillset that will serve clients for the rest of their careers. Some of these key skills include: 1. How to focus on providing customers with a great experience. This is true if you are an individual contributor, such as a software developer, the CEO of the corporation, or a team grappling with building a new product. 2. How to have a smart focus on quality. Quality is the key-the important point is to understand the economics of quality underlying how you work. What is the fastest way to build the product with the best results? 3. How to make commitments you can keep. Most people underestimate how long it takes to get something done. People also underestimate how much they can really achieve. Oxseeker provides coaching in a planning process that enables people to achieve more with commitments that they will keep. 4. How to take meaningful measures. It is not enough to merely measure. Each measurement must be meaningful and useful to the individual, team and organization. 5. How to build a process of continuous improvement. This skill ties all the others together into a cohesive action plan. There is nothing more powerful in improvement than meaningful data joined together with experience and instinct. Achieving excellence is not easy, but it is the most gratifying of endeavors.