Albatross CX

Founded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands transition from a transactional model towards a personalized relationship and emotional model. Albatross CX focuses on brands across the luxury market. This includes but is not limited to fashion, watch, jewelry, cosmetics, automotive, food and beverage, travel, lifestyle, and IT. The company goal is to provide a framework for these luxury brands to deliver positive, meaningful and unique customer experiences. With 17 offices worldwide which cater to over 70 countries, the company's central hub is strategically located in Dubai, UAE. With a team of 180 full time employees, Albatross CX delivers a 360 degree customer experience framework to over 200 of the most prestigious brands.