Alveo Health

For nearly 30 years, Alveo has built itself around a client-focused culture that permeates the company. In particular, Alveo specializes in aggregating claims, automating the process of getting the claims to the correct payers, and accelerating the remittance of reimbursement to the billing providers/physicians. Alveo owns its own proprietary software which allows us to offer customization of our web-based product while maintaining highly competitive pricing. We accommodate professional (physician), institutional (facility), and dental claims, and we offer many other services including claim editing, electronic remittance advice (ERAs), patient eligibility verification, real time claim status updates, patient statements, and a patient payment portal. Alveo's customer service team is based in Cincinnati, Ohio and boasts a 91% first call resolution rate. Our in-house programmers and developers are working to set the curve with regard to our technological offerings and the simplicity and intuitiveness of our web portal. Importantly, these improvements continue to advance our customer support efficiencies and responsiveness.