Arema Connect

Arema Connect has been providing a range of Multichannel contact centre and BPO solutions to clients across several sectors. For the past 17 years, our award winning 24/7 customer contact centre has been recognised as a leader in outsourcing - transforming customers' journey. Arema Connect strives to break new ground in how we provide a focused customer contact service. Through our core outsourcing solutions - including Call Management, Email Handling, Live Chat Support, and the Emerging Social Media Monitoring and SMS channels, we have been able to provide our clients with a range of communication channels to providing a more convenient and personal interaction to customers around the clock. We have launched our PSYCHED initiative in conjunction with the 'Cork Healthy Cities' initiative, which benefits both our employees and national Charities. We believe in making a contribution to the communities and services in which we operate and serve. Arema Connect is ISO accredited and has grown significantly over the last 17 years, providing Contact Centre and Market Research Services.