Attune Technologies Pvt

At Attune, we are focused completely on the needs and pain points of the customers and how we can help them solve key business problems. We like to tie our success to the client's success. In order to live the promise of a customer-centric approach, we recently established a customer success team that works around the clock and is dedicated to providing support, trouble shooting, and training to ensure that customers derive maximum value from the product. We understand that implementing software has challenges akin to change management and we use a top-down approach to ensure that the key decision makers and the team involved on the customers' side are completely onboard with our implementation roll-out plan. Above all, we maintain a strong and continuous relationship with our clients, working together as a single team focused on the project. The implementation and going live of the software is considered the beginning of the relationship rather than end of a sale. We work closely with the customers' teams to ensure that they get more out of our products and optimize the solution. This is the reason that our customers swear by our implementation team and voluntarily offer their personal time to speak to our prospects and their own peers in the industry about the value we bring to the table. 7. The pricing in the industry varies significantly from vendor to vendor, client to client, market to market. What kind of price policies and positioning are expected by Attune technologies over next two to three years? When it comes to pricing, we follow a hybrid model of SaaS and licensing, depending on several factors. Our pricing policies are modeled on the revenue drivers of our customers and we work relentlessly to ensure their success. We want to position ourselves as leaders in the health technology space and we believe that even for pricing strategy, a 'one-size-fits-all' approach is not appropriate. We work on understanding the customers' business dynamics and challenges and we like to tie our pricing to achieving their business goals. Basically, we ensure that we have a skin in the game, which we find is warmly welcomed by our prospects and customers.