KickAss Products

Australian Direct sells hundreds of products. We have included the warranty terms specific to each product within their own product listing pages. Please check these pages for warranty details. Should you have questions concerning a specific product, contact us at: 07 3123 4715 or email [email protected]. Many of the products that Australian Direct sells are shipped directly from our suppliers / manufacturers premises. Many of the warranties for the products we sell are handled by the manufacturers, as they have specialist teams dedicated to their own products to help you. They can also direct you to the closest service agent who can inspect, service, or diagnose and repair any faults that may be required in order to get your product working again. Contact details are usually supplied with the products themselves (e.g. in the owner's manual). If you did not receive this information with your order please contact us on 07 3123 4715 or email [email protected] and we will arrange to have this information sent out for you. We will refer you to the appropriate destination when you contact us. If you would like to contact a manufacturer yourself, here is a list of common manufacturers and their contact information: Australian Direct Call07 3123 4715 Email [email protected] EvaKool Call07 5492 7777 Email [email protected] Home of 12Volt Blue Apple Call08 8391 3121 Email [email protected] Matson Automotive Bushpower Klamp It Call02 9833 3444 Email [email protected] MSA 4x4 Call07 5665 7555 Email [email protected] Baintech Call07 3348 8082 Email [email protected] Power Hunt Call02 9579 1832 Email [email protected] Aus J Imports Call 041 9993 042 Email [email protected] Adventure Videos Call041 1343 104 Email [email protected] Camps Australia Call 07 5474 2542 Email [email protected] Helton Heat Exchangers Call 07 4627 2477 Email [email protected] Campers Comfort Call03 5456 3408 Email [email protected] Alcolizer Call1300 789 908 Email [email protected] Cgear Australia Call 03 9645 4447 Email [email protected] Powercell Call 02 9728 9111 Email [email protected] Please note that if you have ordered multiple items from our website, your order may arrive in separate deliveries on different days, as they may have originated from different suppliers or manufacturers. In order for our Suppliers Service Departments to assist you quickly in the case of a claim, please have your original order or tax invoice number on hand when you call. If you do not have one please contact Australian Direct on (07) 3123 4715 and we will email you a copy if necessary.