Bangkok Aviation Fuel Services

The Company has promoted the employee to use resources efficiently, with maximum benefit, while concerning of environmental impact. The Company has assessed impact and set measures to prevent and mitigate the impact that may occur systematically. The Company established Energy Conservation Policy, and set up Green Committee with the responsibility to manage the energy using to align with Energy Conservation Policy as follows. Ensure compliance with laws regarding energy using and energy conservation Improve the efficiency of energy using in the building and in the storage and transport procedure of aviation fuel Strictly and continually manage energy using and energy conservation Promote the use of renewable energy to reduce energy using of the Company Promote awareness and educate about energy conservation Communicate about the objective, plan, and performance of energy conservation annually to enhance the employee understanding and following Develop and educate the employee to have knowledge about Environment continually Summarize and report the performance of energy using and energy conservation to the management consistently at least 1 time a year The Company organized various activities e.g. Aviation Bio Fuel refuelling service, trip for employee to implant awareness of environment caring at Wangdum Mountain Camp (Renewable Energy Learning Center) in Kanchanaburi, the feasibility study on using Electrical Vehicle Hydrant Dispenser at Suvarnabhumi Airport. Observation of Human Rights It is the responsibility of every director, management, and employee of the Company and its subsidiaries to fully observe the human rights that specified in Code of Conduct such as Commit to democracy and encourage employees to use their constitutional right to vote. Treat employees on the basis of the dignity of human beings and respect the rights of individuals. Support and respect for human rights, by regularly monitor the Company of not being involved in the violation of human rights e.g. not supporting forced labor, child labor Promote the monitoring of compliance with human rights within the Company and encourage compliance with international human rights standards. There has never been any report or complaint on the violation of human rights of the Company. Intellectual Property or Copyright It is the responsibility of every director, management, and employee of the Company and its subsidiaries to follow Code of Conduct regarding intellectual property or copyright i.e. Protect intellectual property of the Company and avoid infringing the intellectual property of others Comply with laws, regulations and obligations regarding intellectual property rights of others, including patents, copyrights, trade secrets and other proprietary information not infringe or misuse intellectual property rights of others In the case of a copyright work or other intellectual property occurs from the performance of employees, such copyright or intellectual property rights shall belong to the Company. There has never been any report or complaint on the violation of Intellectual Property or Copyright of the Company. Anti-Bribery and Corruption It is the responsibility of every director, management, and employee of the Company and its subsidiaries to follow Code of Conduct regarding anti-bribery and corruption i.e. Not offer compensation, pay, demand, accept, or receive bribes from others in any form, either directly or indirectly, in order to have mutual benefits or for the benefit of the Company Not engage in illegitimate transactions that involve with government officials, other persons or entities, either directly or indirectly Not donate, or make any facilitation payment, or provide any financial support to other persons or entities as a way to pay bribes Not provide financial support or other benefits, either directly or indirectly, to political parties, political groups, or any person related to politics, in order to gain the benefit for the Company, self-interest and partisan. There has never been any report or complaint on the violation of anti-bribery and corruption of the Company. Channel to Direct Corporate Issues The Company provides channel for stakeholders to send recommendation, opinion, question, or complaint to the Company via the Company Secretary, e-mail: [email protected], tel 02 834 8911, or Investors Relations Section, e-mail: [email protected], tel. 02 834 8914. The mailing address is Bangkok Aviation Fuel Services Plc. 171/2 Kamphaeng Phet 6 Rd., Sub-Distict Don Mueang, Khet Don Mueang, Bangkok 10210 In case that there is any important issue or the matter that may negatively affect the Company, the Company Secretary shall propose it to the Board of Directors. Whistleblower System The Board of Directors has set various channels for whistle blowing in any suspected violation in code of conduct and has investigation procedure after acknowledging such matter. It is the responsibility of every director, management and employee to acknowledge and strictly adhere to the Company’s Code of Conduct. In 2011, the Company received honorable awards i.e. National Award of the Outstanding for Enterprise of Safety Operations, Occupational Health and Working Environment in 3 areas i.e. Don Mueang Depot, Suvarnbhumi Depot, and Suvarnbhumi Intoplane, Winning Awards in the campaign of eliminating material that is harmful to aircrafts (Foreign Object Damage: FOD) at Suvarnabhumi Airport Certificate as “A Pilot Organization in Carbon Footprint for Organization Projectâ€� from Thailand Greenhouse Gas Management Organization (TGO) and National Metal and Materials Technology Center (MTEC). Information Disclosures and Transparency Information Disclosure The Company has disclosed significant information in Annual Report and via the Company’s website, www.bafsthai.com, both in Thai and English. The information includes vision, mission, various policies, structure of the business group, nature of business and competition, financial and operation information, risk factors, shareholding structure, organization chart, the Board of Directors, the Managements, type of director, background and shareholding of the directors and managements, director training record, the remuneration policy, type and remuneration for directors and managements of the Company and its subsidiaries, performance of the Board of Directors and various committees in previous year e.g. number of meeting, number of attendance of each director, information about Investor Relations, the invitation letter and minutes of shareholders’ meeting, press release, for etc., where the information is consistently updated. Financial Reports Preparation To perform responsibilities in providing the financial reports that they are accurate, complete and transparency enough to protect the Company’s assets against fraud, or abnormalities, and in line with the generally accepted accounting standards and using appropriate and consistent accounting policy, and with reasonable and circumspect considering to enhance the stakeholders’ confidence to the financial reports, the Board of Directors has appointed the Audit Committee to assume key duties and responsibilities of reviewing the Company’s financial statements and operation reports to ensure its correctness and completeness. In addition, the Board of Directors provides Report of the Board of Directors’ Responsibilities for Financial Statements, signed by Chairman and Managing Director that covers important topics of Code of Best Practices for Directors of Listed Companies as prescribed by the SET together with Report of Auditor in annual report. In 2011, the auditors from Dharmniti Auditing Co., Ltd., the Company’s external auditors had knowledge, competence, independency, and was approved by the Office of the SEC. The Company’s financial statements were approved with unqualified opinion and accurate in accordance with the generally accepted accounting principles, and assented by the Audit Committee/the Board of Directors before disclosing to shareholders. The Company constantly discloses Management Discussion and Analysis (MD&A) on a quarterly basis to explain analytically about the financial position, earning result, factors that affected financial position and earning result, as well as the major change of the Company. Moreover, the Company distributed important information via BAFS Newsletter semiannually. Information Disclosure Channel The Company realizes the importance of disclosing both financial and non-financial information correctly, completely, in a timely manner, transparency via various channels as follows: The SET information dissemination system and the SEC web site The Company’s web site, www.bafsthai.com, that provides both Thai and English information Providing information to analysts and investors in the Opportunity Day at the SET Providing information to analysts and investors who visited the Company Analyst Meeting Sending documents to shareholders by post. The Company discloses the information in accordance with the Regulations of the SEC and the SET, under the responsibility of Corporate Affairs Section. Investors Relations Section, e-mail: [email protected], tel. 02 834 8914, has been established to represent the Company in communication with investors, shareholders, stock analysts and other related organizations. In the year 2011, the main activities were participation in the activities of the SET and other parties to meet investors 5 times, arrangement of institutional and retail investors to meet the managements and visit the Company 5 times, Analyst Meeting 6 times, providing information for the Company’s Credit Rating Review and to the investors that ask questions to the Company. The Company has no record of being ordered by the SEC to amend the financial statements, and has disclosed its quarterly and yearly financial statements to shareholders and investors within the timeframe.