Bay Service & Collision

Bay Automotive is a premier full-service automotive group in Norfolk, Virginia, and we are the only AAA certified dealership in the Mid-Atlantic for sales, service, and collision repair. We have a huge selection of pre-owned cars, hybrids, SUVs, trucks, pickups, vans, and crossovers for sale as well as two service and collision centers in convenient locations near you. We make customer satisfaction our ultimate goal, and we have maintained an excellent reputation for service after the sale. All of our technicians are I-CAR trained and ASE certified, and we heavily invest in state-of-the-art equipment to ensure that our work not only meets, but also exceeds your expectations. Our history in the Hampton Roads community spans four generations of the Wilkins family, beginning with the founding of the Norfolk Motor Company by Walter Wilkins, Sr. Located at 1500 Monticello Avenue, this facility was the area’s foremost Cadillac and Oldsmobile dealership. In 1955, after returning from World War II and entering the car business, his son, Jack “The Colonelâ€� Wilkins opened our current location on North Military Highway as Wilkins Chevrolet. Walter Wilkins II purchased his father’s interest in the company in 1981, renaming it Bay Chevrolet and later adding Kia in 2000 and Saab in 2003. Keeping cars on the road has always been a Wilkins family passion. Before he opened Norfolk Motor Company in 1938, Walter Wilkins Sr. developed a strong following in the area as an honest and talented mechanic. Seventy-six years later his grandson is returning the family business to its roots â€" trustworthy and reliable service. Walter Wilkins II is bringing the focus of the Bay Automotive group back to collision repair, vehicle repair, and routine maintenance. His plans to expand the service and body shops to better serve our customers came to fruition in 2010 with the opening of our Bay Old Dominion location on Colley Avenue. His goal is to combine the personal feel of the customer-technician relationship with the technological innovation of a national service department chain. Whether you’re looking for a quality, reliable used car or repair on your current vehicle, you can come to Bay Automotive for a friendly experience. Feel free to stop by today or give us a call at 757-855-5555 to get started.