Baltimore Crisis Response

Baltimore Crisis Response, Inc. (BCRI) is a private, non-profit organization with a proven track record of providing services to individuals with mental health and substance use disorders. Established in 1992, the BCRI mission is to provide timely and effective community-based psychiatric crisis intervention and addictions treatment services in the least restrictive environment possible. BCRI serves Baltimore as the city's first and only comprehensive crisis service, providing a telephone crisis hotline, mobile crisis teams, medical detoxification, in-house and community case management, crisis residential alternatives, in-home support and critical incident response teams, along with community and police education services. BCRI provides access to behavioral health care to every Baltimore city resident, regardless of ability to pay or health insurance status, and provides an alternative for individuals who access hospital emergency departments for mental health services, substance abuse services, or both. Anyone can refer to BCRI for services. Individuals, healthcare professionals, hospitals, mental health agencies and members of the community are all appropriate referral sources. BCRI has been recognized as one of three model crisis programs in the country by the Technical Assistance Collaborative and has received awards from the National Alliance on Mental Illness, the Mental Health Association of Maryland and the Maryland Foundation of Psychiatry.