Cake & Arrow

Cake & Arrow is a customer experience design and innovation company who works with organizations striving to create authentic and meaningful relationships with their customers. We help our clients evolve their ways of thinking, identify new opportunities, and design meaningful products and services grounded in real customer needs. We work across a variety of industries, including insurance, financial services, retail, and non profit, and have partnered with leading brands across the world such as MetLife, Sompo Digital Lab, EY, Bose, Citi, and more.