CargoGlide

CargoGlide offers to customers a special limited lifetime warranty on welded steel frames. It is our goal to provide effective service for any defective product return issue. We are confident in our frame materials and welded structure and have a no questions asked if a weld defect occurs. CargoGlide will repair or replace, at its option, any properly installed CargoGlide component that fails due to defect in material or workmanship up to established terms from the initial registered consumer purchase. Proof of Purchase or completed on-line warranty registration must be provided for warranty to be honored. Bent metal in frames is a sign of abuse from excessive or unbalanced weight, or allowing the slide to move uncontrolled against the stop systems with a heavy load, or from the vehicle being moved while the slide is extended, or allowing a forklift or hoist, etc to apply excessive force to the slide. The warranty does not cover damage from these abuse situations. CargoGlide units have been designed and load tested for their rated capacity on the CargoGlide testing platform. Loads should never exceed the CargoGlide units rated load capacity and should be evenly distributed on the deck surface. This warranty is void if any damage to the product is due to misuse, abuse, neglect, accident, improper installation, or any uses contrary to the instructions accompanying the product. This determination of misuse is determined solely by CargoGlide. The warranty is also void if the CargoGlide is altered in any manner. When properly installed and used according to the recommendations in the installation instructions and user manual your CargoGlide slide will provide many years of safe and efficient service.