CD Automation UK

We offer delivery based on the urgency and size/weight of the goods that match your expectations. From just £6.50 for next day courier, we can offer before 9am, before 12, anytime next day plus two day courier services within the UK. Will I be charged unreasonable carriage & packing costs as seems the norm these days? We only charge the true carriage cost plus any additional package material to get it safely to you. We do not believe its right to charge you any additional admin or labour packing costs, anymore than if we charged you for answering the telephone. And it's always our responsibility until you sign & receive the goods. Can you offer simple payment options to suit my circumstances? If it's legal then we can accept it. We operate favorable credit accounts, payment by credit card via the web site or over the phone, cheque or cash payments, in Sterling or Euros. What if the product fails, what support can I expect? Our products have proven built-in reliability so you should not need our terrific service. However, for ALL breakdown situations we guarantee a 48 hour* dispatch of a new replacement unit where necessary (*excluding transit time). We can also offer support from anywhere in the world with our unique product support tools. Every comms enabled product comes with a FREE CD-Easy configuration tool. In the event of a problem simply connect, press the button to upload, take to a PC and email our support desk. They will evaluate your configuration & settings to determine a problem. We also offer NRT support, where our engineer can access your PC from anywhere in the World and again evaluate the situation, there and then. This is not forgetting our authorized distributor network with coverage in all major industrialized countries Worldwide. How will I know if I have the latest product? Opt-in to our FREE email product update service and if there is anything that changes with your product or we feel another product offers you something better, we'll let you know automatically. Remember that you can opt-in for single products so don't worry, you will only get what you've asked for.