Chatdesk

Chatdesk is a Black-owned customer service platform that helps companies deliver better customer service with messaging and analytics. Founded in 2018 by Andrew Olaleye and Aneto Okonkwo, Chatdesk aims to bridge the gap between customers and companies. While most people believe that Artificial Intelligence will eventually replace jobs that are done by people today, Chatdesk helps create job opportunities for the "Superfans" of eCommerce brands while leveraging machine learning to enable brands to deliver best-in-class support. The New York-based startup recently raised $7 million in a round led by Cultivation Capital, with participation from Harlem Capital, Serena Ventures, Menlo Ventures, Stormbreaker Ventures, and Fika Ventures.