ChemTec Equipment

ChemTec Equipment Company, established in 1968, provides flow meters, flow monitors, and excess flow valves specializing in low flow applications for liquid and gas applications and used in a vast array of industries globally. ChemTec designs, manufactures, assembles, and tests all products in Deerfield Beach, Florida. We value our customers and strive to provide our customers with the highest industry standards of quality low flow monitors, meters, and excess flow valves while providing excellent customer service, a no-minimum customization service, and quick turn-around delivery times. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our products and our performance. The following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business: Regular gathering and monitoring of customer feedback A customer complaints procedure Selection and performance monitoring of suppliers against set criteria Training and development for our employees Regular audit of our internal processes Measurable quality objectives which reflect our business aims Management reviews of audit results, customer feedback and complaints Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees. This policy is posted on the Company Notice Board and can also be found in the staff handbook. Though the Managing Director has ultimate responsibility for Quality all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole of the company.