Cicero

Through a strategic commitment to simplifying Process and People Analytics, Cicero has been at the forefront of the journey to Business Transformation. Focused on simplicity of use and ease of implementation, Cicero software enables customers to understand how and why work happens, and then improve both human and systematic processes. Industry insiders and analysts have consistently recommended Cicero software to complement, extend and simplify many of the industry's largest enterprise systems for customer service and back-office operations.