City Mela

Citymela.com does not produce or manufacture any product. While we try our best to ensure quality of the products on our platform, the responsibility of assuring quality lies with the manufacturer. We offer a flexible return policy which users can avail for defective products. Citymela.com, at its sole discretion, reserves the right to cancel any order. A order placed using Citymela.com website or Citymela.com App is not a commitment to deliver the items. We usually cancel orders under the following circumstances: Bulk delivery to re-seller of products -- our service is meant for consumers. Some of our distribution agreements prevent us from selling to other retailers. Abuse of discount code by customer. Creating multiple accounts to generate more discount codes is strictly forbidden. Suspected payment fraud If we believe that the safety of our delivery executive will be compromised by delivering to a Certain location Orders received from outside our delivery coverage areas If we are unable to communicate with the customer over phone Citymela.com tries its best to serve the users. But if under any unavoidable circumstance, we fail to fulfill our commitment or to