ClearOps

ClearOps is designed to be an SaaS (software as a service) solution. Selected customers have asked for an on-premise solution, which can be realized on request. Is data security ensured with ClearOps? The ClearOps solution is hosted on services in Germany. All data security laws of Germany and the EU ensure your information and data are treated highly confidentially. State-of-the-art security and monitoring technologies are utilized. Can I get trained in ClearOps? ClearOps training courses are held on request and depend on the scale of your requirement. ClearOps functions are easy to use. Some understanding of supply chain science and data analytics is helpful for super-users, but not necessary for day-to-day operational users. What level of integration do I need to run ClearOps? We support many integration approaches. Manually uploading Excel and CSV files can be a simple way to familiarize with ClearOps, but the full benefit comes through automated interfaces, such as web services and file transfers, between the ERP software of supply chain partners and ClearOps. How can I connect with business partners through ClearOps? First functional benefits can be achieved by processing data that were formerly uploaded manually. However, the real ClearOps benefits are realized through automated interfaces between supply chain partners. Over 500 different partners are currently connected through ClearOps, exchanging supply chain information such as customer orders, inventories, forecasts, purchase orders, super-session chains, installed-base information or even warranty claims. Is ClearOps a B2C or B2B solution? ClearOps is a B2B solution that integrates and controls supply chains between business partners. In some cases, ClearOps is used to support a B2B2C (business-to-business-to- consumer) scenario to integrate manufacturers, retail partners and end customers. What interface technologies does ClearOps support? One key strength of ClearOps is its flexibility on interfacing. It also supports online web services on an XML or REST basis, and flat file exchanges. Today, over 25 ERP software systems are already successfully connected to ClearOps.