Largo , FL

To ensure we are providing the highest level of care possible, a system to monitor patient experience (both positive and negative) has to be in place. This gives us insight into what patients are saying, what their expectations are and in what areas we could do better. To make this a reality, we have partnered with Press Ganey, the recognized leader in healthcare performance improvement. Founded in 1985 by Irwin Press, PhD, and Rod Ganey, PhD, Press Ganey is the largest provider of healthcare performance improvement solutions, serving over 10,000 healthcare organizations nationwide, including half of all U.S. hospitals. Based in South Bend, Indiana, the company partners with a variety of healthcare providers to offer effective patient experience and performance improvement. The Survey