Collab

Collab is a Contact Center Software company headquartered in Lisbon (Portugal), with a strong heritage of innovation and it has been providing award-winning platforms to businesses of all sizes around the world for 15+ years. Collab was acquired by Lumine in 2020. Its portfolio includes OneContact CC, OneContact WFO and OneContact Gamification and Artificial Intelligence powered modules. Collab has customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare, Government and Insurance with branches in different regions such as Mexico, Brazil and Benelux.