Fluid

Fluid was founded in 2002 in San Francisco as a digital customer experience company. Specializing in eCommerce and working to create digital flagships and direct-to-consumer businesses for clients such as The North Face, Puma, Oakley and many more. In 2010, Fluid opened their doors in New York, to better service clients across the entire country. As a leading customer experience company, with deep roots and expertise in eCommerce (Fluid has been a Premier Solutions Partner for Salesforce Commerce Cloud for over 10 years), Fluid has served some of the world's largest brands to create innovative CX solutions for new business challenges - from creating a shopping platform for LG's Smart TVs, working with IBM and their Watson AI technologies to create the world's first conversation commerce solution, to developing brand new eCommerce platforms such as an influencer-based marketplace.