CORELINK ADMINISTRATIVE SOLUTIONS

CoreLink Administrative Solutions was launched on January 1, 2009, as a new concept in health care benefits technology. It provides the technology that allows multiple companies to share common core systems and services, resulting in significant cost savings, gains in efficiency and improved capabilities to provide enhanced services. CoreLink is a long-term IT investment funded by Blue Cross Blue Shield of Nebraska and North Dakota. Working together, the technology experts of all the companies have built an infrastructure capitalizing on the strengths and experience of both Plans. This investment provides the companies a means to efficiently address the ongoing changes in the health care environment and challenges posed by regulatory requirements, which can add significant costs to Plan operations. CoreLink provides software, systems support and streamlined services for membership, claims and customer service activities. What distinguishes the operational model of CoreLink is that the membership and claims processors and customer service employees of each Plan continue to work at their Plan locations, on a multi-Plan shared system that supports their jobs.