Crafts Americana

All of us at Crafts Americana are truly committed to providing a positive shopping experience. We believe that our success is based upon your happiness and complete satisfaction. We strive to treat everyone, including our employees, customers, manufacturers, and vendors, the way we want to be treated ourselves. Our goal is to ship 95% of our orders the day they come in and have over 99% of the items we offer in stock. We recognize that we must earn your business each time with exceptional service, and we are committed to providing first class service to each of our 450,000 loyal customers world wide. Our distribution center is currently located at 1250 Boltonfield St, Columbus, OH 43228. Please note this is not a retail location. All sales inquiries should be directed to our corporate headquarters. We have recently finished construction on our new distribution center in Columbus OH. Crafts Americana Group is committed to following the U.S. Green Building Council's standards, incorporating recycled materials and energy efficient design. Crafts Americana has very high standards for the International manufacturers we choose to work with. Executives from Crafts Americana have visited each of our manufacturers' factories personally to ensure that their facilities and labor practices are in line with both Crafts Americana's and our customers' expectations. Specifically, Crafts Americana works only with manufacturers who: Institute management practices that respect the rights of all employees Provide a safe and healthy work place Promote the health and well-being of all employees Oppose the use of child labor Have an active role in the positive development of their local community We are so confident of these excellent conditions that we welcome any of our customers to visit these sites personally if ever in the area. Please contact Customer Service to get more information. Crafts Americana is headquartered at 13118 N.E. 4th St., Vancouver, Washington 98684. Corporate offices can be reached at (360) 260-8900 or faxed at (360) 260-8877. We do not have any products for sale at our corporate office. To speak with customer service, call 1-800-574-1323 anytime between 5am and 6pm PT Monday through Friday.