Central Service Association

On January 3, 1938, Central Service Association was incorporated as a member-owned association to create a method of using centralized expertise to perform utility customer billing and other joint services that were determined as useful to the efficient operation of public utilities. Today, CSA is still operated without profit and for the benefit of its members. In its 80-plus year history, CSA has grown to serve the entire seven-state Tennessee Valley area and has recently begun marketing efforts outside its previous boundaries. What began as a manual billing service has grown into an association offering a very comprehensive range of modern, computerized information systems to assist in all areas of utility operations and management to more than 100 utilities. Today, CSA's OrbitTM customer, financial and work management systems represent the latest technology and the greatest value in the IT arena. In addition, the Association offers UtiliSuiteTM GIS/mapping software, meter data management, professional and consulting services, networking, Internet services, hardware and software sales, related supplies and printed forms, employee benefit plans, and other assistance incident to the provision of support to public utilities.