CubedHost

CubedHost is always looking to bring on fantastic new team members to help maintain a friendly and efficient environment for our customers. If you feel that you may be a potential candidate for working here in the future, feel free to email us a copy of your resume/CV at [email protected]. A resume is expected and any applications that do not meet our requirements may not receive a response. Below are potential employment opportunities and some of their respective requirements. Minecraft Support Specialist Our Minecraft Support Specialists are our front-line support and provide help to thousands of customers around the world. Our customers rely on this team to assist with any issues that might arise. As part of this team, you will provide Minecraft server-related support through tickets and live chat. Typical support requests involve troubleshooting errors in the server console and plugin/mod configuration files, providing advice on how to setup servers with specific requirements, and escalating critical issues to senior staff for review. Strong communication skills are required as it's important that our team is always on the same page. Our goal is to provide fast and reliable support that never disappoints. Requirements - Friendly, optimistic and helpful attitude - Strong understanding of English grammar and mechanics - Willingness and ability to learn and adapt quickly to new work environments and responsibilities Recommended Skills - Familiarity with Multicraft and Minecraft, as well as related problems and solutions - Familiarity with WHMCS or similar billing and ticket systems - Previous customer service experience Sales/Billing Representative On our Sales team, you will provide pre-sales support via ticket and live chat to prospective client as they navigate our website. As part of our Billing team, you will take care of billing-related requests including processing refunds, adjusting/correcting invoices, adding or canceling services, and more. Requirements - Friendly, optimistic and helpful attitude - Strong understanding of English grammar and mechanics - Willingness and ability to learn and adapt quickly to new work environments and responsibilities Recommended Skills - Familiarity with WHMCS or similar billing and ticket systems - Previous customer service experience Systems Administrator Sys. admins will monitor our growing global infrastructure using a number of tools and resolve any issues that might arise, as well as assist with maintenance and new projects. Requirements - 2+ years experience with CentOS/RHEL and other linux distributions - Familiar with common Linux errors/problems and their solutions - Strong grasp of networking, routing, and related troubleshooting Recommended Skills - Experience managing Multicraft installations - Knowledge of MySQL, PHP, Apache, and nginx - Knowledge of MySQL cluster/replication, Redis, Node.js, Bash/Shell scripting UI / UX Designer On our UI / UX design team, you will build new and improve existing web applications' front-end design in order to maximize user experience. This primarily involves our website and control panel designs, as well as new projects. Our only criteria is that you provide us with examples of previous work. Front-end Web Developer As a front-end web developer on our team, you will work with the latest web technologies in order to continually build and improve our web applications, such as our control panels - both internal and customer-facing. You will be expected to work with the UI / UX design team to implement new design changes, as well as with the backend development team to meet application requirements. Requirements - Strong grasp of web technologies, including HTML, CSS, JS - Experience with front-end JS frameworks (e.g. React, Angular.js) Recommended Skills - Familiar with Gulp/Grunt + Git workflow and deployment - Experience with WebSockets Full Stack Developer Full stack developers are needed for a wide range of projects at CubedHost, including backend web development for our control panels and website, development of internal tools and systems tied our control panels, as well as new projects. Requirements - Understanding of MVC - Previous open source projects - Experience with linux - Experience with at least one of the following: - Node.js - PHP - Java - Python Recommended Skills - Experience with any of the following: - Backend Node.js web frameworks (e.g. Express.js) - Backend PHP frameworks (e.g. Laravel) - Front-end JS frameworks (e.g. React, Angular.js) - Experience with MySQL, nginx, Redis, Bash/Shell scripting - Experience with WebSockets and a strong grasp of TCP and UDP networking A professional attitude and work ethic are required for any position. We take our customers and their services seriously and try to provide the highest quality hosting possible. We ask that all applicants are at least 18 years of age. Please contact us with any questions you might have regarding any of the positions shown above.