Dashbot

Dashbot is an analytics platform for conversational interfaces - chatbots, voice skills, and live agent chat. In addition to traditional metrics like engagement and retention, Dashbot provides conversational-specific analytics like NLP response optimization, sentiment analysis, message funnels, and full transcripts. In addition, Dashbot has tools to take action on the data - like a live agent takeover of sessions going awry. Dashbot is funded by Bessemer Ventures, ffVC, Samsung, BMDI, Scrum Ventures, Rembrandt, R/GA, Recruit, and Run Capital.