Data Matrix

Data Matrix, Inc. provides a leading SAAS-based managed services platform that our customers use to efficiently backup, monitor, troubleshoot, and maintain their desktops, servers and other endpoints for small and medium-sized businesses. Our SPOCK comprehensive platform offers an intelligent remote monitoring and management (RMM) solution, an advanced backup with disaster recovery (BDR) service that are all integrated with our Spock branded Network Operations Center with over 500 technical engineers based in the U.S.A. This allows us to deliver a single, unified managed services experience. Our support covers the greater Southern California area. We are headquartered in Orange County with satellite offices in Los Angeles. We currently handle over 200 customer establishments in the Southern California and are monitoring thousands of devices. Data Matrix has spent years accumulating information and building expertise in providing support to a broad variety of business types, IT platforms and leading applications. Few in the managed service industry can match the breadth of capabilities and experience of Data Matrix. Our print management solutions can integrate office, production, data center digital printing and color printing into a seamless and transparent user-friendly, environmentally friendly and cost-effective network. Data Matrix has the ability to customize solutions to enable our customers to produce documents more efficiently and economically. Our primary manufacturer suppliers are HP and Lexmark but we can also accommodate consumable fulfillment far a wide variety of other brands. Data Matrix is committed to delivering reliable and high standard IT services to small/medium sized businesses in Southern California. Data Matrix is one of the few third-party NOC providers that have the experience and body of knowledge required to provide optimal managed services support to include servers, routers, switches, workstations, printers and multifunction output devices. We understand our client's needs and demands regardless of the size of their business or their technology issues. Customer satisfaction is a top priority with Data Matrix. It is our goal to be the leader in providing solutions in the markets that we serve. We have a satisfied customer base on which we continue to build strong relationships. In order to maintain high customer satisfaction, we hire uniquely qualified representatives and train them to become experts in assessing customer needs to provide the best IT management solutions. Data Matrix, Inc. is a good corporate citizen. We are socially and environmentally conscious participants in the community we serve and through our products and policies we believe we can contribute to a better world.