Defacto X

Founded in 2010, Defacto X provides marketing services including customer relationship marketing, consulting, creative, research, BPO, IT, and digital services. Defacto X offers its solutions in the areas of brand, new-customer acquisition, customer retention and development, and churn prevention and retention. It implements its services through various channels, including offline, online, mobile, word of mouth, personal, and multi-channel-customer-interaction centers. Defacto X is headquartered in Erlangen, Germany.