Echo-U

Formed in 2001 and based in the heart of Newcastle's Quayside, Echo-U delivers a wide range of innovative and value added business process management services across the customer lifecycle. As an outsourcer, sharing information with clients in an accessible, straightforward and timely fashion is critical to maintaining strong and transparent relationships. All campaigns provide Echo-U clients with real time remote operational access to a range of statistics as well as access to all calls either made or received on their behalf. Echo-U use a best of breed technology to ensure that all campaigns are managed safely and securely on a robust platform. The transparency, accessibility, and reporting capabilities of Echo-U systems create a level of communication with clients that is truly second to none within the outsourcing industry.