EchoMail

EchoMail, Inc. develops and supports e-mail direct marketing, customer care, business intelligence, lead management, data warehousing, and e-billing solutions to companies and the SMB markets. The company offers an EchoMail Suite that enables inbound and outbound e-mails to receive, process, respond, store, and track correspondence in an ASP, licensed, or agency environment. It provides solutions and research services for e-mail and electronic communications. The company also offers infrastructure, education, training, and agency services. Its products are used in e-mail response management, e-mail marketing, electronic surveys and panels, self-service, contact management, sales force management, compliance and storage, notification management, knowledge management, crisis management, and event management applications. The company serves customers in various industries, including banking and financial services, insurance, media and publishing, consumer packaged goods, retail and e-tail, life sciences and pharmaceuticals, transportation and fleet management, energy and utilities, government and non-profits, small and medium businesses, hospitality, leisure, and travel. It provides its solutions through sales representatives in the Americas, Latin America, the Asia Pacific, Europe, the Middle East, Africa, China, and India sub continent. The company was formerly known as General Interactive, Inc. and changed its name to EchoMail, Inc. in January 2000. The company was founded in 1994 and is based in Cambridge, Massachusetts.