EdgeTier

EdgeTier makes good customer service great. We build AI software to skyrocket CSAT scores, empower contact centre teams and keep your business alert for any unusual trends in customer behaviour. Edgetier assists and alerts customer support and sales teams to maximise productivity and exceed customer satisfaction targets. Empower your agents to deliver quality service, at scale, on the channels that customers are demanding while staying on top of all the trends and anomalies that occur.