Embrace

At Embrace®, customer service is our top priority. Our software is supported by live Customer Service Specialists who are ready to answer your calls, emails, and chats, Monday through Friday, 7:30am-6:30pm CST! Additionally, we provide emergency after-hours support 7 days a week until 10pm CST. We set the expectation that every phone call will be answered by the second ring, every email will be responded to within 20 minutes, and every chat will be answered within two minutes. How Many Users Can Have Access To The Embrace® System? Short answer: Unlimited. Our system allows as many users as the District deems necessary to have access to our programs. The user can have a multitude of permissions, ranging from restricted (read-only) to Admin level, in each program purchased. Districts are also able to have an unlimited number of buildings, which users are able to be assigned to specifically. Our software costs are based on the student population.